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Client Comments


"The most important single factor in the success of our training courses is the knowledge and skill of the instructor. I just wanted you to know your excellent performance as an instructor is much appreciated."
Partner, European Training Centre - Big Four Global Accounting Firm

"the satisfaction and value for money rating of the negotiating workshops was very high. Well done. Thanks."
Finance Director

"This was the best 2 1/2 day class I ever had (and I've had a few). A great mix of tips, titbits, technique, and self-development,"
International Purchasing Director - USA

"Mike Roberts is the highest level, toughest negotiator I have met. He doesn't just talk about it, like a lot of trainers, instead he has been a practicing high level negotiator for many years and now coaches others to be more effective. He has worked in areas such as trade union and political negotiations."
NLP Coach and Consultant

"Considered, well thought out responses to questions; excellent listening & observing skills"
Resource & Information Systems Manager, Academic Research

"Experience of real life situations. Ability to turn negative situations into learning points."
Director, HR - Major Retail Group

"Speaks with authority, highly engaging. Intense (commands respect), but retains approachability."
Deal Maker, Venture Capitalist

"Strong background of "hands-on" negotiating experience - made learning realistic - Thanks."
Buyer, Electronics

"Superb negotiator. Shared personal experiences. Explained everything clearly and concisely. Very good teacher."
Business Development Manager, FMCG

"Clarity, Conviction, Credibility, Knowledge of subject."
Account Management, Drinks Industry

"Poised, Savoir-faire, professionalism - seemed to "know his onions" - Great explanations from past experience & particularly relevant to our business."
HR Specialist, International Newspaper Group

"Took everything in, offered solutions, knowledgeable."
Buyer, Major Electrical Retailer

"Always had another good angle."
Buyer, Major Supermarket

"High quality speaker - had the experience to back up what he was saying."
Management Consultant

"I had an excellent day full of learning.  My challenge is that I now want to practice my skills on everyone !!!"
Business Adviser

"Course was excellent and I would recommend it  to anyone who does intense negotiations as part of their job."
Director - NHS Primary Care Trust

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Revised: 01/04/10.